APA Style

Tjiptono, Fandy, Chandra, Gregorius. (2019). Service Quality & Customer Satisfaction . Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy, Chandra, Gregorius. Service Quality & Customer Satisfaction. Yogyakarta: Andi, 2019. Text.

MLA Style

Tjiptono, Fandy, Chandra, Gregorius. Service Quality & Customer Satisfaction. Yogyakarta: Andi, 2019. Text.

Turabian Style

Tjiptono, Fandy, Chandra, Gregorius. Service Quality & Customer Satisfaction. Yogyakarta: Andi, 2019. Print.