APA Style
Tjiptono, Fandy, Diana, Anastasia. (1995).
TQM : total quality management (revisi).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : total quality management.
revisi
Yogyakarta:
Andi,
1995.
Text.
MLA Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : total quality management.
revisi
Yogyakarta:
Andi,
1995.
Text.
Turabian Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : total quality management.
revisi
Yogyakarta:
Andi,
1995.
Print.