APA Style

Haryono, Budi. (2013). How to manage costumer voice . Yogyakarta: Andi.

Chicago Style

Haryono, Budi. How to manage costumer voice. Yogyakarta: Andi, 2013. Text.

MLA Style

Haryono, Budi. How to manage costumer voice. Yogyakarta: Andi, 2013. Text.

Turabian Style

Haryono, Budi. How to manage costumer voice. Yogyakarta: Andi, 2013. Print.