APA Style

Gordman, Robert. (2006). The must-have customer (Pertama). Jakarta: PT. Gramedia Putaka Utama.

Chicago Style

Gordman, Robert. The must-have customer. Pertama Jakarta: PT. Gramedia Putaka Utama, 2006. Text.

MLA Style

Gordman, Robert. The must-have customer. Pertama Jakarta: PT. Gramedia Putaka Utama, 2006. Text.

Turabian Style

Gordman, Robert. The must-have customer. Pertama Jakarta: PT. Gramedia Putaka Utama, 2006. Print.